Why so many enterprise AI projects blow up in production — and what has to exist underneath if you want to ship something a business can actually run on.

Salesforce just rebuilt itself to be operated by agents — and every major platform shipped an MCP server this year. The protocol is the easy part. Governance, orchestration, and a real fabric to manage it all is where the next three years of enterprise pain (and services revenue) lives.

Vibe coding works for prototypes. Production integration needs governed APIs, audit trails, and lifecycle management — things AI alone doesn’t deliver. The platform layer is why MuleSoft still wins.

How retrieval-augmented generation (RAG) makes AI agents enterprise-ready — using MuleSoft to ground LLM responses in your actual business data, not the open internet.

Digital labor’s secret weapon is integration. Agents are useless without clean APIs to act on your business.