ExplainerUpdated

What is Claudeforce?

Salesforce's integration of Anthropic's Claude into the CRM — what it is, what it changes, and what your org needs before agents arrive.

Want to see what Claude could do on your own workflow? Get a demo built on your workflow.

Claudeforce is an expanded strategic partnership between Salesforce and Anthropic, announced on August 26, 2026. Salesforce describes it as bringing Claude’s intelligence and reasoning together with Salesforce’s trusted enterprise harness, so that its data, workflows, business logic, actions and governance are securely accessible to agents wherever work happens1. It launches with Salesforce in Claude, a plugin carrying 37 prebuilt sales skills.

What did Salesforce announce?

Salesforce announced Claudeforce on August 26, 2026 as a partnership with four parts rather than a single product1. Everything below is stated in that announcement.

  • Salesforce inside Claude. A plugin with 37 prebuilt sales skills — including meeting prep, deal health review and pipeline review — that lets sellers reason over live revenue context and take governed action from within Claude. Salesforce says actions are routed through Salesforce so business rules are enforced, and that an admin connects it once, with authentication and permissions managed centrally.
  • Claude inside Salesforce. Claude is available in Agentforce, serving as a reasoning model for the Atlas Reasoning Engine, powering Agentforce Vibes and Agentforce Coworker by default, and available in Agent Builder. Through Amazon Bedrock, Salesforce says Claude is available within the Salesforce Trust Boundary.
  • Claude inside Slack. Salesforce states that Claude is the default model for Slack, powering Slackbot, Claude Tag, and Slack Code.
  • Mutual adoption. Salesforce and Anthropic describe themselves as strategic customers of one another.

Salesforce attributes the underlying connection to AIforce, which it describes as an enterprise harness bringing business data and workflows to any agent through MCP servers, APIs and CLI tools1.

When is Claudeforce available?

Salesforce in Claude has been in beta on all paid Claude plans since September 15, 202645. Check Salesforce for general availability.

Claudeforce status and pricing

Status. Salesforce in Claude has been in beta on all paid Claude plans since September 15, 2026. An admin requests access through AgentExchange and connects Salesforce once. Each seller signs in with their own Salesforce credentials, and Claude sees only what those permissions allow4. The same day, at Dreamforce, Salesforce announced AIforce and placed Claudeforce under it, alongside Slackforce and Agentforce Coworker5. For general availability, check Salesforce’s Claudeforce page3 or ask your Salesforce account executive.

Pricing. Salesforce said that pricing and packaging are subject to change1. Salesforce’s Claudeforce page does not list prices, and we found no Salesforce statement of a consumption model. For a quote, ask your Salesforce account team. We do not sell Salesforce in Claude and cannot quote it.

What to do while this settles. The work you can do today does not depend on a release date. Get the data in your org right, write down your know-how, and decide what an agent is allowed to do. If you would rather see it on your own work, get a demo built on your workflow.

How does Claudeforce relate to Agentforce?

They are not competing options. Agentforce is Salesforce’s platform for building and customizing AI agents2, and one part of the Claudeforce partnership makes Claude available inside Agentforce as a reasoning model1.

Read the full comparison →

What does this mean for an org running Salesforce?

An agent in your CRM is only as good as the org you give it: data it can trust, know-how that’s actually written down, an integration fabric that reaches beyond the CRM, clear rules for what it’s allowed to do, and a team with defined work ready to hand it.

Most of how a company actually runs — pricing rules, playbooks, the reasons behind decisions — lives in heads, Slack threads, and tribal memory. An agent inherits everything you’ve written down, and nothing you haven’t.

That work is the same whichever agent path an organization takes, and none of it depends on a release date.

Works with Claudeforce. Claudeforce runs in Claude; so does what we build. See how to connect Claude to Salesforce.

If you want to know where your own org stands across those five dimensions, start with the readiness score.

Check your readiness

If and when Claudeforce is right for you, the readiness work above applies. If you want to see it on your own work, get a demo built on your workflow.

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Sources

  1. 1Salesforce and Anthropic Announce Claudeforce: The #1 AI Meets the #1 AI CRMSalesforce Newsroom · Published
  2. 2Agentforce: The AI Agent PlatformSalesforce · Verified
  3. 3Claudeforce: Salesforce and Claude PartnershipSalesforce · Verified
  4. 4Bringing Salesforce into ClaudeAnthropic · Published
  5. 5Salesforce Unveils AIforce, Bringing the Full Power of Its Platform to Any InterfaceSalesforce Newsroom · Published

Frequently asked questions

What is Claudeforce?

Claudeforce is an expanded strategic partnership between Salesforce and Anthropic, announced on August 26, 2026. Salesforce describes it as bringing Claude's intelligence and reasoning together with Salesforce's enterprise harness so that its data, workflows, business logic, actions and governance are securely accessible to agents.

When is Claudeforce available?

Salesforce in Claude has been in beta on all paid Claude plans since September 15, 2026. Check Salesforce for general availability.

How is Claudeforce different from Agentforce?

They are not alternatives to each other. Agentforce is Salesforce's platform for building and customizing AI agents. Claudeforce is the broader Salesforce–Anthropic partnership, and one part of it makes Claude available inside Agentforce as a reasoning model.

What should we do now?

The work that is available today is organizational rather than technical: an agent working in your CRM depends on the data, documented know-how, integrations, rules and defined workflows it finds when it arrives. That readiness is the same regardless of which agent path you eventually take.

How much does Claudeforce cost?

Salesforce said that pricing and packaging are subject to change. Salesforce has not published prices on its Claudeforce page. Ask your Salesforce account team for a quote.

Can I use Claude with Salesforce today?

Yes. Claude can connect to Salesforce through an MCP connector, an API or MuleSoft. To see what that looks like on your own workflow, get a demo built on your workflow.

Wondering if your org is ready?

Take the readiness quiz