How Businesses Can Gain the Agility to Support Digital Transformations

Kevin McAbee
Director of Technology

No matter the industry, if your business is using native integration capabilities from Salesforce or building a reusable API that manages data access through MuleSoft, you are at risk of missing the mark on key business objectives if you don’t focus on growing your digital agility.

Simply put, that’s not an option. You must be innovative, but not just for the sake of keeping up with the latest tech. You must successfully transform your digital capabilities so you can scale for the future. You need to marry business and technology. But where should you begin?

Digital Agility Pain Points Checklist

You’ll need to assess your current roadblocks. Use the following checklist to evaluate if you’ve been experiencing any of these digital agility pain points within your business. 

✅  You’ve purchased technology platforms, but don’t know how to leverage them properly.
As technology platforms continue to boom, companies are purchasing an increasing amount of SaaS solutions for their business as they consolidate their digital processes. However, many companies are struggling to leverage these platforms properly and it’s coming at a high cost. 

✅  The time it takes to connect all of your data is painfully slow.
Most businesses are used to writing a few APIs or scripts themselves. However, one pain point many businesses are facing is being able to rapidly integrate and utilize all of their internal and external data sources. This can put you a step behind the competition and be detrimental to your bottom line. 

✅  Technical expertise and bandwidth are simply not available.
Even if a company has connected data, it may lack the technical expertise or bandwidth to scale projects easily and efficiently with API-led technology like MuleSoft. Whether the business needs to implement reservation booking, chatbot features, loyalty programs, or more, it’s likely that their data won’t be accessible or accurate. 

✅  Projects ramp up quickly but ultimately crash and burn.
Many companies also want to be ahead of the competition and must be innovative, but start too many projects at the same time without a cohesive vision or strategy in place – leading to major initiatives failing. When businesses move at lightning speed without a plan, the probability of crashing and burning is imminent. Many businesses soon discover they have the technology in place, but don’t have a corresponding long-term strategy in order to leverage their software solutions. This not only affects your bottom line but also increases employee turnover and dissatisfaction.

If you’ve checked one or more of these boxes, or if you’re now in a state of panic, take a breath and keep reading.

3 Tips to Help Your Enable Digital Transformation

Transitioning to digital is necessary, but not easy, and definitely not a one-size-fits-all approach.  Here are a few of my top suggestions to help you effectively make this transition:

1) Gain alignment on your business outcomes.
Determining alignment on business outcomes requires getting the entire c-suite on the same page and assessing your current technology roadblocks that keep you from moving forward.

Unfortunately, gaining alignment across your business is easier said than done. My recommendation is to use your company vision as the backstop for all decisions and strategy. A healthy vision can make it clear what the right decisions are when deciding on future projects, scope, and priorities. From here, determine how to fulfill that vision through business outcomes.

2) Understand your data and integration needs.
In order to realize business outcomes, you need access to data and business logic. This means you need to connect to a variety of systems, orchestrate calls between them, and combine them through overall business logic. The resulting data then needs to flow to the people and systems that need it using data models that make sense across the organization.

However, building out a digital model of your business that spans all of your internal and external systems is a daunting task. Though businesses are seeing an immediate need for the data and business logic to realize business outcomes, they lack an overall strategy and roadmap to execute against.

3) Create an integration roadmap.
You know the business outcomes that will lead to cost savings and revenue generation. You know you need system and data integrations to realize those outcomes. But where do you start? How do you get from your current integration infrastructure and setup to your end goal of creating business outcomes and tracking them with associated measurements and metrics?

You need an integration roadmap that aligns your IT organization with the business organization. You need a strategy that enables the creation of reusable assets that lay the foundation atop which you build your integration application network. You need to showcase ROI by measuring your business outcomes through metrics and KPIs.

Blending Strategy with Execution

That’s where Green Irony comes in. We are the partner that specializes in blending strategy with execution. We marry business outcomes with system integrations on MuleSoft by developing and executing integration roadmaps with defined and measurable ROI.

If you want to learn how we’ve helped our clients align solutions with their IT and business objectives, we can help. Contact us today.